Service Offerings and Agreements (SOA) - ITIL V3 Intermediate Capability Handbook (Pack of 10)

Service Offerings and Agreements (SOA) - ITIL V3 Intermediate Capability Handbook (Pack of 10)

Pack of 10 copies of Service Offerings and Agreements (SOA).

This pocket guide on this ITIL V3 Intermediate Capability is ideal for training providers!


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Order your pack of 10 copies of Service Offerings and Agreements (SOA) - ITIL® V3 Intermediate Capability Handbook today for immediate despatch!

This guide provides a quick reference to the processes covered by the ITILv3 SOA exam syllabus. It is a study aid for students taking the ITIL Capability Intermediate SOA qualification exam.

A handy portable reference source for practitioners who work with the SOA processes, this handbook comes in an easy-to-transport format, making it ideal for situations when you are working away from the office.

Key Features and Benefits:

  • Authored and quality assured by itSMF, the representative body for IT service management professionals. Assuring you of the quality and relevance of the material in the guide.
  • A quick-reference guide and a practical resource, ideal for practitioners who are always on the go. No need to carry around large books when you are out of the office!

  • This handbook functions as a study aid if you are taking the Capability stream SOA exam, covering the essential information and helping you to pass first time!
  • Comes in packs of 10, making it easy to purchase multiple copies for a training course with one mouse click!

We also offer single copies of this guide - Service Offerings and Agreements (SOA) - ITIL V3 Intermediate Capability Handbook (Single Copies).

Author: itSMF
Publisher: TSO
ISBN 10: 0113312717
ISBN 13: 9780113312719
Format: 10 x Softcover Handbooks
Published Date: 8 November 2010
Availability: In Stock

Acknowledgement of OGC Copyrights.

Ideal for ATOs and training providers alike, order your pack of 10 handbooks today!

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