ITIL Certification Service Capability - Planning, Protection & Optimisation Online Training (90-Day Online Access)

ITIL Certification Service Capability - Planning, Protection & Optimisation Online Training (90-Day Online Access)

Study for the Certificate in ITIL® Service Capability - Planning, Protection & Optimisation.

An ideal online course that allows you to study in your own time and at your own pace for this ITIL Intermediate certification.


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Use a flexible form of learning to study toward your ITIL Intermediate qualification - order today!

Accredited by APMG and CSME - two of the ITIL Examination Institutes!

Fully aligned with the ITIL 2011 syllabus!

What's Included?

  • 60 days online access to the Certification in ITIL Service Capability - Planning, Protection & Optimisation course,
  • Electronic workbook helping you along the way with your studies - available through the online access,
  • Online mentoring - enables students to connect online with ITIL Expert mentors and/or other students to get answers to the questions that might come up during the course.
  • (Exam fee not included) Additionally, you can now pay for your ITIL Intermediate exam online.

Study for the Certificate in ITIL Service Capability - Planning, Protection & Optimisation exam using a flexible form of learning. This online course is the equivalent to five-day classroom-based course and allows you to study in your own time and at your own pace. Base your studies around your normal work schedule!

Using online video lectures, printable courseware and online mentoring, this course will cover most of the information you need to know to pass the Certificate in ITIL Service Capability - Planning, Protection &  Optimisation exam at your first attempt.

primary focus is the process activities, execution and use throughout the ITIL Service Lifecycle

Upon successful completion of this course and examination, students can expect to gain competencies in the following Planning, Protection & Optimisation areas:

  • Service management as a practice
  • Processes across the service lifecycle pertaining to the practice elements within Planning, Protection and Optimisation
  • Capacity Management as a capability to realise successful service design
  • Availability Management as a capability to realise successful service design
  • IT Service Continuity Management as a capability to support overall Business Continuity Management
  • Information Security Management as part of the overall corporate governance framework
  • Demand Management
  • Planning, Protection and Optimisation roles and responsibilities
  • Technology and implementation considerations
  • Challenges, critical success factors and risks

Credits Earned:

Upon completion of this course, you will have earned 4 ITIL Expert credits and 38 PDU credits.

Prerequisites:

Students must hold the ITIL Foundation Certificate in IT Service Management, attained through either an ITIL V2-V3 Foundations Bridging course or an ITIL Foundation course. It is highly recommended, although not mandatory, that each student read the corresponding ITIL book associated with the Intermediate certification class they are subscribing to.

Key Features and Benefits:

  • Provides a flexible route for individuals to study for the Certificate in ITIL Service Capability - Planning, Protection & Optimisation. Allowing you to study in your own time and at your own pace.
  • Endorsed by two of the ITIL Examination Institutes for study toward the Certificate in ITIL Service Capability - Planning, Protection & Optimisation. Demonstrating the quality of the training material.
  • A cost-effective route to gaining the Certificate in ITIL Service Capability - Planning, Protection & Optimisation. Saving you on average at least 40% over a classroom-based course.
  • Using online video lectures, printable courseware and online mentoring, this course provides a comprehensive route to gaining this highly regarded ITIL qualification. Additionally, allows you to earn ITIL Expert credits to put toward attaining the ITIL Expert accreditation.

Publisher: ITSM Solutions
Format: 90-Day Online Access

Acknowledgement of AXELOS Copyrights

Order your 90-day subscription today!

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