Key Element Guide: ITIL Service Strategy - 2011 Edition (Single Copies)

Key Element Guide: ITIL Service Strategy - 2011 Edition (Single Copies)

The official ITIL® 2011 Service Strategy Key Element Guide - buy your copy today!

Provides an overview of Service Strategy. It describes the key elements, principles and objectives of this element of the lifecycle.

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A pocket summary of the ITIL Service Strategy publication - buy today!

Endorsed by itSMF International

A concise overview of the ITIL Service Strategy publication from the UK Cabinet Office. It describes the key elements, principles and objectives of this element of the lifecycle. It is an essential resource for practitioners.

This pocketbook is written by the author of the main Service Strategy core title. It is also quality assured and endorsed by itSMF International.

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow.

Key Features and Benefits:

  • Written by the author of the core Service Strategy ITIL title - proving this title's relevance.
  • Quality assured and endorsed by itSMF International - this assures you of the quality of the material within this pocket guide.
  • Provides an overview of the core ITIL Service Strategy title - no need for practitioners to lug heavy books around with them any more or look an at eBook on screen. Simply take this concise guide with you wherever you go!
  • Aligned with ITIL 2011 - meaning this book is bang up to date.
  • Ideal for Intermediate training events - comes in packs of 10 - Key Element Guide: ITIL Service Strategy - 2011 Edition (Pack of 10). You can also buy all five KEGs in one pack in the Key Element Guide Suite - 2011 Edition.

Author: Cabinet Office
Publisher: TSO
ISBN 10: 0113313608
ISBN 13: 9780113313600
Format: Softcover
Published Date: 31 July 2012
Availability: In Stock

Acknowledgement of Cabinet Office Copyrights

Order this ITIL 2011 pocketbook today!

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