Key Element Guide: ITIL Service Operation - 2011 Edition (Single Copies)

Key Element Guide: ITIL Service Operation - 2011 Edition (Single Copies)

Buy this official ITIL® 2011 pocketbook today - order now!

A pocket summary of the core ITIL guidance book Service Operation.

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A handy quick reference to the Service Operation core element of the ITIL Service Lifecycle - order today!

Endorsed by itSMF International

This pocketbook is an essential overview of the ITIL 2011 book Service Operation This pocketbook is ideal for practitioners that are always on the road or for Intermediate training courses.

This pocketbook is written by the author of the main Service Operation core title. It is also quality assured and endorsed by itSMF International.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key Features and Benefits:

  • Written by the author of the core Service Operation ITIL title - proving this title's relevance.
  • Quality assured and endorsed by itSMF International - this assures you of the quality of the material within this pocketbook.
  • Provides an overview of the core ITIL Service Operation title - no need for practitioners to lug heavy books around with them any more or look an at eBook on screen. Simply take this concise guide with you wherever you go!
  • Aligned with ITIL 2011 - meaning this book is bang up to date.
  • Ideal for Intermediate training events - comes in packs of 10 - Key Element Guide: ITIL Service Operation - 2011 Edition (Pack of 10). You can also buy all five KEGs in one pack in the Key Element Guide Suite - 2011 Edition.

Author: Cabinet Office
Publisher: TSO
ISBN 10: 0113313632
ISBN 13: 9780113313631
Format: Softcover
Published Date: 31 July 2012
Availability: In Stock

Acknowledgement of Cabinet Office Copyrights

Order this ITIL 2011 pocketbook today!

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