Key Element Guide: ITIL Service Operation - 2011 Edition (Pack of 10)

Key Element Guide: ITIL Service Operation - 2011 Edition (Pack of 10)

Buy a pack of 10 copies of Key Element Guide: ITIL Service Operation - 2011 Edition!

A pack of 10 copies of the Service Operation Key Element Guide.


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A handy quick reference to the Service Operation core element of the ITIL Service Lifecycle - order your packs of 10 today!

Endorsed by itSMF International

Buy Key Element Guide: ITIL Service Operation - 2011 Edition in packs of 10. These packs of 10 are ideal for Intermediate Service Operation training courses. Also, they are ideal to supply to each of the members of your ITSM team so that they have a concise reference to the core Service Operation book.

This pocketbook provides covers the key information in the ITIL 2011 core book Service Operation. It is ideal for practitioners that are always on the road.

It is written by the author of the main Service Operation core title. It is also quality assured and endorsed by itSMF International.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key Features and Benefits:

  • Written by the author of the core Service Operation ITIL title - proving this title's relevance.
  • Quality assured and endorsed by itSMF International - this assures you of the quality of the material within this pocketbook.
  • Provides an overview of the core ITIL Service Operation title - no need for practitioners to lug heavy books around with them anymore!
  • Aligned with ITIL 2011 - meaning this book is bang up to date.
  • Single copies of this pocketbook are also available: - Key Element Guide: ITIL Service Operation - 2011 Edition (Various Formats). You can also buy all five of the KEGs in a suite:- Key Element Guide Suite - 2011 Edition (Various Formats).

Author: Cabinet Office
Publisher: TSO
ISBN 10: 0113313683
ISBN 13: 9780113313686
Format: Pack of 10 Pocketbooks
Published Date: 31 July 2012
Availability: In Stock

Acknowledgement of Cabinet Office Copyrights

    Order these packs of 10 pocketbooks - buy now!

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