Key Element Guide: ITIL Service Design - 2011 Edition (Single Copies)

Key Element Guide: ITIL Service Design - 2011 Edition (Single Copies)

Buy the official Key Element Guide: ITIL® Service Design - 2011 Edition - buy today!

A pocketbook that describes the key elements, principles and objectives of Service Design element of the lifecycle.

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An overview of the ITIL 2011 title Service Design - order today!

Endorsed by itSMF International

A concise overview of the ITIL Service Design publication. It covers the key elements, principles and objectives of Service Design. It is an essential resource for ITSM practitioners.

This pocketbook is written by the author of the main Service Design core title. It is also quality assured and endorsed by itSMF International.

Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes.

Key Features and Benefits:

  • Written by the author of the core Service Design ITIL title - proving this title's relevance.
  • Quality assured and endorsed by itSMF International - this assures you of the quality of the material within this pocketbook.
  • Provides an overview of the core ITIL Service Design title - no need for practitioners to lug heavy books around with them any more or look an at eBook on screen. Simply take this concise guide with you wherever you go!
  • Aligned with ITIL 2011 - meaning this book is bang up to date.
  • Ideal for Intermediate training events - comes in packs of 10 - Key Element Guide: ITIL Service Design - 2011 Edition (Pack of 10). You can also buy all five KEGs in one pack in the Key Element Guide Suite - 2011 Edition.

Author: Cabinet Office
Publisher: TSO
ISBN 10: 0113313616
ISBN 13: 9780113313617
Format: Softcover
Published Date: 31 July 2012
Availability: In Stock

Acknowledgement of Cabinet Office Copyrights

Order this ITIL 2011 pocketbook today!

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