Key Element Guide: ITIL Continual Service Improvement - 2011 Edition (Packs of 10)

Key Element Guide: ITIL Continual Service Improvement - 2011 Edition (Packs of 10)

Order Key Element Guide: ITIL® Continual Service Improvement - 2011 Edition in packs of 10 - buy now!

A pack of 10 copies of CSI Key Element Guides, a must-have for practitioners!


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A concise version of the guidance in the ITIL 2011 core guidance book Continual Service Improvement - order today!

Endorsed by itSMF International

Buy Key Element Guide: ITIL Continual Service Improvement - 2011 Edition in packs of 10. Buy them for your ITIL Intermediate Continual Service Improvement courses. These pocketbooks in packs of 10 are also an ideal way to provide a copy of the pocketbook to each member of an ITSM team.

This pocketbook is a quick reference to the ITIL 2011 core book Continual Service Improvement that summarises its contents. It is ideal for practitioners - buy today!

Key Element Guide: ITIL Continual Service Improvement - 2011 Edition is written by the author of the main Continual Service Improvement core title. It is also quality assured and endorsed by itSMF International.

Continual Service Improvement delivers consistent, repeatable process activities as part of service quality. ITIL has always emphasised the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the Continual Service Improvement stage of the lifecycle also deals with issues surrounding service retirement.

Key Features and Benefits:

Author: Cabinet Office
Publisher: TSO
ISBN 10: 0113313691
ISBN 13: 9780113313693
Format: Pack of 10 Pocketbooks
Published Date: 31 July 2012
Availability: In Stock

Acknowledgement of Cabinet Office Copyrights

Order these packs of 10 pocketbooks - buy now!

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