ITIL V3 Planning to Implement Service Management

ITIL V3 Planning to Implement Service Management

Planning to implement IT Service Management?

This handbook provides advice and guidance to organisations considering implementing service management according to ITILv3.

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This handbook provides advice and guidance to organisations considering implementing service management. This guide is fully aligned with ITILv3.

ITIL V3 Planning to Implement Service Management lays out a six-step process to planning service management implementation. Making it both easy and pragmatic to implement service management.

Key Features and Benefits:

  • Details a six-step process to planning service management implementation, this process is both pragmatic and simple. Helping you achieve implementation in record time.
  • All of the information in this manual is fully aligned with ITILv3, the most recent version of ITIL. Making it ideal for any V3 implementation.
  • This book is endorsed by the OGC, the creators of the ITIL methodology, making it confirmed best practice and proving its relevance.

Author: Colin Rudd
Publisher: TSO
ISBN 10: 0113311095
ISBN 13: 9780113311095
Pages: 332
Format: Softcover
Published Date: 28 October 2010
Availability: In Stock

Acknowledgement of OGC Copyrights.

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