ITIL Live (ITILv3, Single User - Annual Subscription)

ITIL Live (ITILv3, Single User - Annual Subscription)

An online service providing you with the latest ITIL implementation info>

Also includes documentation templates created by some of the original v3 Refresh team as well as tons of ITILv3 information not available anywhere else.


Quantity:  
Price: R 3 389,11 (ZAR) 
Ready to order
Sub Total: R 0,00 (ZAR)
CHECKOUT
 

Other payment options available

 

Order your online subscription to this ITIL®v3 resource today!

ITIL Live is an online ITILv3 resource that provides countless pieces of ITILv3 information, tools and other associated materials. If you are an ITIL professional and are looking for some of the best resources available, whether implementing ITIL or studying for one of the exams, this is the resource you need access to.

What's Included?

  • 26 processes linked to work instructions and relevant roles with links to the 35 associated templates.
  • Highlights from David Wheeldon – Who Does What in Service Strategy Best Practice or Good Practice? Service Strategy, Appendix B1. Business Units and Service Units CMS and SKMS or SKMS and CMS Financial Management for IT Services.
  • ITILv3 Glossary in 16 languages.
  • Ask the Expert forum.
  • ITIL Live members forum.
  • Self Assessment Maturity Model - created by one of the authors of the core ITILv3 Service Lifecycle publications.
  • 26 editable, downloadable process diagrams (Mac and PC compatible).
  • 59 bespoke main practice element process diagrams.
  • 35 editable, downloadable templates which help you save time by providing a set of templates for standard ITIL processes.
  • 148 main practice element work instructions along with relevant roles and links to the 36 associated templates at a task-based level.
  • The unique ITIL Live Self Assessment Maturity Model.
  • Access to the Toolkit, home of all this value-added material and more.
  • The free Knowledge Base.
  • e-Learning Zone - to help your department study for the Foundation and Intermediate ITILv3 examinations.
  • Technical whitepapers.

Has there ever been such a comprehensive toolset available before to aid ITIL implementation? We do don't think so! Subscribe to ITIL Live today to aid you with any ITIL project.

What are the Benefits of ITIL Live?

  • As a practical aid: the service models help users gain a full understanding of the service lifecycle. Process flows, templates and documents help users apply the guidance in their everyday work processes.
  • As an educational aid: organisations which are investing in formal ITIL education will be able to use ITIL Live as a resource for study and as a reference tool both before and after ITIL certification.
  • As an affordable implementation tool: documenting how IT service management (ITSM) will be executed within departments and organisations is a major component of ITIL implementation. ITIL Live provides a resource which is delivered centrally and is affordable and available to all.
  • As a service improvement aid: by bringing all the key elements together, the service model makes it easy for organisations to pinpoint gaps in their current model and add components that improve the organisation’s service practices.
  • As a source of up-to-date best practice: content will be added continually to the Toolkit, following approval by the Content Review Group. This ensures that content remains refreshed and current. Subscribers will be alerted and supplied with links as new documents are added.
  • As a practical and accessible resource: to enable a broader and deeper understanding of IT implementation, ITIL Live will make it easier to engage non-specialists within the organisation with the implementation process. This will increase buy-in and help ensure its ongoing success and continual improvement.
  • As an assessment tool: The unique Self Assessment Maturity Model allows subscribers the opportunity to conduct their own assessment of the implementation and running of ITIL-based processes.

Publisher: TSO
Format: Single User Online Access (Annual Subscription)
Availability: Password/Username Generated at Midnight Each Business Day

Acknowledgement of OGC Copyrights.

Order your subscription to this essential ITILv3 resource today!

Product Rating: (0.00)   # of Ratings: 0   (Only registered customers can rate)

There are no comments for this product.