Implementing ITIL Change and Release Management

Implementing ITIL Change and Release Management

This title is no longer available. Please see the ITIL Foundation Handbook as an alternative resource.

Ready to order
Sub Total: R 0,00 (ZAR)

Other payment options available


The business-focused, best-practice guide to succeeding with ITIL® change and release management - buy it today!

This book is a comprehensive best practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management.

Leading IBM ITIL expert and author Larry Klosterboer shares solid expertise gained from real implementations across multiple industries

This book helps you:

  • Decide where to invest.
  • Avoid ITIL pitfalls.
  • Build successful, long-term processes that deliver real return on investment.

You’ll find detailed guidance on each process, integrated into a comprehensive roadmap for planning, implementation, and operation— an essential roadmap.

Coverage Includes:

  • Discovering and managing your change and release management requirements.
  • Identifying the resources you’ll need to succeed.
  • Building comprehensive schedules for executing change/release management projects.
  • Moving from planning to real-world implementation.
  • Choosing the right tools—or modifying the tools you’ve already invested in.
  • Using change/release management to facilitate auditing and ensure compliance.
  • Leveraging the full business benefits of mature change/release management processes.

Key Features and Benefits:

  • Covers the Change and Release Management domain within ITILv3 - making it a one-of-a-kind book. Distilling the key information about this domain within ITILv3.
  • The advice and guidance in this book helps you achieve greater efficiency within your organisation, make cost saving and align IT better with your organisational goals.

Author: Larry Klosterboer
Publisher: IBM Press
ISBN 10: 0138150419
ISBN 13: 9780138150419
Pages: 240
Format: Softcover
Published Date: 9 December 2008
Availability: Out of stock

Acknowledgement of OGC Copyrights.

Buy this guide to the ITILv3 Change and Release Management domain - order your copy today!

Product Rating: (0.00)   # of Ratings: 0   (Only registered customers can rate)

There are no comments for this product.