ITIL Books, Guides, Toolks, and Training

Find official ITIL resources as well as our own expert ITIL guides and tools here

ITIL, or to use its full name, the Information Technology Infrastructure Library, is a methodology for managing IT as a service. It has a focus on the end user, rather than on the technology. ITIL is frequently used as a method of preparation for achieving ISO/IEC 20000 certification.

Find an extensive range of official ITIL books including the ITIL 2011 Lifecycle Publication Suite and other related reading material.

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ITIL: Service DesignPrice: R 1 419,95 (ZAR) 
ITIL: Service Design

ITIL: Service OperationPrice: R 1 419,95 (ZAR) 
ITIL: Service Operation

ITIL: Service StrategyPrice: R 1 419,95 (ZAR) 
ITIL: Service Strategy

ITIL: Service TransitionPrice: R 1 419,95 (ZAR) 
ITIL: Service Transition

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