Protect • Comply • Thrive

Everything for IT Governance
Across Southern Africa

Tel: +27 (0) 87 550 2768

Items: (0)

Currency:

Search:

ISO/IEC 20000 Books, Tools and Standards

Find an extensive range of books and guides on ISO20000, including the ISO20000 standard.

Price: R 365,98 (ZAR)
Creating and Driving Service Excellence: An Executive's Guide to IT Service Management

Price: R 1 502,40 (ZAR)
ISO27013 (ISO 27013) Integrated Implementation of ISO27001 and ISO20000 (PDF)

Price: R 525,00 (ZAR)
Managing in a Service-Focused World

Price: R 610,00 (ZAR)
Ten Steps to ITSM Success

Price: R 525,00 (ZAR)
The ITSM Iron Triangle: Incidents, Changes and Problems

Price: R 3 420,00 (ZAR)
ISO/IEC 20000 Documentation Toolkit

Price: R 175,00 (ZAR)
ISO/IEC 20000: An introduction to the global standard for service management, Second edition

Price: R 350,00 (ZAR)
Implementing Service Quality based on ISO/IEC 20000: A Management Guide, Second edition

Price: R 1 465,76 (ZAR)
ISO20000-1 (ISO 20000-1) SMS Requirements (PDF)

Price: R 2 015,42 (ZAR)
ISO20000-2 (ISO 20000-2) Service Management Application (PDF)

Price: R 2 281,09 (ZAR)
ISO20000-3 (ISO 20000-3) Guidance on Scope Definition (PDF)

Price: R 2 372,70 (ZAR)
ISO20000-4 (ISO 20000-4) Process Reference Model (PDF)

ISO20000-5 (ISO 20000-5) Service Management Implementation (PDF)

Price: R 3 481,18 (ZAR)
ISO20000 (ISO 20000) IT Service Management (Both Main Parts, PDF)

Price: R 146,12 (ZAR)
Planning and Achieving ISO/IEC 20000 Certification - 2012 Edition

Price: R 700,00 (ZAR)
The Definitive Guide to IT Service Metrics