Protect
•
Comply
•
Thrive
Everything for IT Governance
Across Southern Africa
Tel: +27 (0) 87 550 2768
Login
Items: (0)
Choose your region
UK
EU
USA
Asia Pacific
Gulf
Currency:
ZAR(South African Rand)
USD(US Dollar)
Search:
Home
Books, Tools & Training
Governance frameworks
COBIT 5
Enterprise Architecture
ISO20000
IT Governance
IT Service Management
ITIL
Management Systems
PMBOK
PRINCE2
Project Management
Soft Skills
Risk Management
Information Security
Business Continuity
ISO22301
Cloud Computing
Risk Management
ISO27001
IT Audit
Outsourcing IT
Compliance
General Compliance
Green IT
PCI DSS
New Products
News
Contact
Solutions
IT Service Management
→ ISO20000
ISO/IEC 20000 Books, Tools and Standards
Find an extensive range of books and guides on ISO20000, including the ISO20000 standard.
Price:
R 365,98 (ZAR)
Creating and Driving Service Excellence: An Executive's Guide to IT Service Management
Price:
R 1 502,40 (ZAR)
ISO27013 (ISO 27013) Integrated Implementation of ISO27001 and ISO20000 (PDF)
Price:
R 525,00 (ZAR)
Managing in a Service-Focused World
Price:
R 610,00 (ZAR)
Ten Steps to ITSM Success
Price:
R 525,00 (ZAR)
The ITSM Iron Triangle: Incidents, Changes and Problems
Price:
R 3 420,00 (ZAR)
ISO/IEC 20000 Documentation Toolkit
Price:
R 175,00 (ZAR)
ISO/IEC 20000: An introduction to the global standard for service management, Second edition
Price:
R 350,00 (ZAR)
Implementing Service Quality based on ISO/IEC 20000: A Management Guide, Second edition
Price:
R 1 465,76 (ZAR)
ISO20000-1 (ISO 20000-1) SMS Requirements (PDF)
Price:
R 2 015,42 (ZAR)
ISO20000-2 (ISO 20000-2) Service Management Application (PDF)
Price:
R 2 281,09 (ZAR)
ISO20000-3 (ISO 20000-3) Guidance on Scope Definition (PDF)
Price:
R 2 372,70 (ZAR)
ISO20000-4 (ISO 20000-4) Process Reference Model (PDF)
ISO20000-5 (ISO 20000-5) Service Management Implementation (PDF)
Price:
R 3 481,18 (ZAR)
ISO20000 (ISO 20000) IT Service Management (Both Main Parts, PDF)
Price:
R 146,12 (ZAR)
Planning and Achieving ISO/IEC 20000 Certification - 2012 Edition
Price:
R 700,00 (ZAR)
The Definitive Guide to IT Service Metrics